Soft skills are non-technical, personal attributes and interpersonal skills that influence how a person interacts with others and navigates situations, particularly in the workplace. They are sometimes referred to as “people skills” or “interpersonal skills”

• Interpersonal Skills: – How to interact with others – communication, teamwork, and conflict resolution.
• Personal Attributes: – adaptability, time management, and problem-solving.
• Behavioural Competencies: – demonstrated actions, such as leadership, initiative, and emotional intelligence.